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Getting started

Order & Activation Guide

A clear path from choosing a connection package to activating IPTV Restream on your own server — without automatic checkout.

1. Choose your connection package

Packages are sized by simultaneous live channel pulls from your server. Prices come from the centralized pricing list.

A connection is one simultaneously pulled live channel stream from your server — not necessarily one end viewer.

Activation steps

Follow these steps in order. Sales and activation are handled manually with support — not through an online cart.

  1. 2. Request your package

    Message the sales team on WhatsApp with the package you want (connections and price). There is no automatic checkout on this website.

    Open WhatsApp

  2. 3. Payment confirmation

    Activation is handled after payment confirmation with the team. Review payment methods for how instructions and verification work — there is no automatic checkout on this website.

  3. 4. Server IP whitelisting

    Paid IPTV Restream packages require your server’s public IP address to be whitelisted before the service can be used. Have that IP ready when support asks for it. Free trial access does not use the same requirement — see the free trial page.

  4. 5. Receive access details

    After verification and activation, support provides the access details you need for your operator setup. Keep credentials private and never share them in public chats or tickets.

  5. 6. Test your channels

    Pull live channels on your infrastructure using compatible streaming software and your M3U8 playlist workflow. Compatibility depends on your stack — we do not guarantee every player or panel. Use the setup guide for configuration basics.

  6. 7. Support & channel issues

    If a channel fails or buffers abnormally, report it on WhatsApp with:

    • Channel name
    • Approximate time of the issue
    • Useful non-sensitive details (player type, quality selected)

    Never send passwords. Full diagnostic steps are on the troubleshooting guide and answers in the FAQ.

Before you order

  • Optional: evaluate with a 12-hour / 10-connection trial.
  • Confirm package size against simultaneous channel pulls — not end-device count.
  • Prepare your server public IP for paid whitelisting.
  • Review the refund policy before payment.

Need sizing help?

Read the restream server guide and bandwidth tips, then message support with your expected simultaneous channel load.

Contact page

Order FAQs

Short answers about purchasing and activation.

No. Packages are requested through WhatsApp with the sales team.

Ready to order?

Choose a package, message WhatsApp, and we will guide payment confirmation and IP whitelisting for activation.